What Are Cookies?
Cookies are small files of letters and numbers that are downloaded onto your computer, mobile, or other handheld device, when you access certain websites. Cookies allow a website to recognise a user's device and help your browser navigate through the website, for instance by allowing you to log in automatically or remembering settings you selected during earlier visits. Cookies do not harm your computer.
- for technical reasons essential to the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for items.
- to personalise your shopping experience. We distinguish you from other users of this website in order to display content and advertising more relevant to you and your interests. To do this we collect details, such as user name, language or the country you are in when browsing.
- to collect statistical information about how visitors use the website - this is so we can make improvements to the way the website works and to measure the success of any competitions and campaigns we may be running.
Below is a list of the main cookies that are set by us when you access this site and a description of how we use them:
- PHPSESSID (Session ID cookie) - a session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information, such as basket contents and logged in status etc.
- Eshop_username & Eshop_password - visitor login details, but only if you have selected for our website to remember your credentials.
- Google Analytics Cookies - cookies that only store non-personal information. They are cookies used to track a visitor's route through the website. This information is used to find at which point customers have abandoned the checkout process and is used to improve the overall usability the website. Click to read more information on Google Analytics cookies.
Third Party Cookies
Some cookies may be set by third parties when you visit this website. These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing, and other third parties. As these cookies are controlled by the third parties involved, please check the third-party websites for more information about these cookies and how to manage them. These third party cookies do no collect personal data from which a third party would be able to identify individual customers. We mainly use third party cookies in the form of social sharing buttons or widgets, these include:
- Add This
- Google +
If you 'share' Sugarpuss London content through social networks, or use our web page to access our blogs, then you may be sent cookies from these third-party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how they manage them (as above).
How To Manage Cookies
You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on the browser you use. We have provided further information below on how to check which browser you use and how to manage cookies. Please bear in mind that if cookies are not enabled on your computer, then your user experience will be poorer and you will not be able to add products to your shopping bag and buy them.
Checking which browser you use
If you are using a PC, go to 'Help' and select the 'About' option.
If you are using a Mac, click on the Apple menu within the browser and select the 'About' option.
Once you know which browser you are using, follow the instructions below to check if you have cookies enabled on your computer.
Checking PC cookies
Microsoft Internet Explorer (6, 7, 8)
- Go to 'Tools' at the top of your browser window.
- Select 'Internet Options'.
- Click on the 'Privacy' tab.
- Ensure that your privacy level is set to medium or below in order to enable our cookies.
- Go to 'Tools' and select 'Options'
- Click the 'Privacy' icon
- Click on 'Cookies' and choose 'allow sites to set cookies'
- Go to 'Tools' and select 'Options'
- Click 'Under the Hood' and select the 'Content Settings' button within the 'Privacy' section.
- Choose 'Allow local data to be set'
Checking MAC Cookies
Safari on OSX
- Click 'Safari' and select 'Preferences'
- Choose 'Security' and then 'Accept Cookies'
Mozilla & Netscape on OSX
- Click on 'Mozilla' or 'Netscape' and select 'Preferences'
- Click 'Cookies' under 'Privacy & Security'
- Choose 'Enable cookies for the originating website only'
Microsoft Internet Explorer on OSX
- Click 'Explorer' and select 'Preferences'
- Find 'Cookies' under 'Receiving Files'
- Select 'Never Ask'
- Click 'Menu' and select 'Settings'
- Choose 'Preferences' and then 'Advanced'
- Select 'Accept Cookies'