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Delivery

**Please note, we will not be able to dispatch items between 04/08 - 11/08, apologies for any inconvenience.  Service will resume as normal on 12/08.**

Most jewellery orders are dispatched same or next day and all orders are tracked and/or will require a signature upon delivery. Delivery times will vary depending on where you live and which postal option you choose*. 


UK Mainland & Non-Mainland

  • Recorded Delivery (First Class) - within 1-7 days after dispatch.
  • Special Delivery - next working day after dispatch, by 1pm.
  • Special Delivery by 9am - next working day after dispatch, by 9am.
  • Saturday Delivery - delivered on Saturday!
  • Saturday Delivery by 9am - delivered on Saturday by 9am
For guaranteed Saturday Delivery jewellery orders should be placed by 9pm on the Thursday before delivery is desired.  If the order is placed after this time, we will not be able to guarantee delivery on the desired date, however, we will usually contact you in good time if this is the case and find out your preferred options.  Very rarely we may disable one or more of these shipping options if we know we will not be able to meet demands. 

EU & International Orders

 

  • Airsure/International Signed For - within 5-10 days of dispatch
  • Contact us for faster options not listed.

Delivery times are estimated and are not guaranteed, however, we will do our utmost to ensure goods are delivered within the stated time. 

We shall not be liable for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. 

In cases of items returned to us due to failed delivery it will be the customers responsibility to arrange and pay for redelivery. 

*If an item is needed urgently (for a birthday or wedding present etc), please contact us before placing your order and we will do our best to meet your demands or, at the very least, let you know whether or not we can!

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