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Cookie Policy

What Are Cookies?

Cookies are small files of letters and numbers that are downloaded onto your computer, mobile, or other handheld device, when you access certain websites. Cookies allow a website to recognise a user's device and help your browser navigate through the website, for instance by allowing you to log in automatically or remembering settings you selected during earlier visits.

Cookies do not harm your computer.

If you would like to learn more about cookies in general, please visit www.allaboutcookies.org.

Use Of Cookies On This Website

Cookies help us to provide you with a good user experience when you browse this website, allowing you to make full use of the online shopping and personalised features. We do not use cookies to collect or record personal information, such as: your name, address, or payment details. Indeed, we use cookies mainly for the following purposes:

  • for technical reasons essential to the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for items.
  • to personalise your shopping experience. We distinguish you from other users of this website in order to display content and advertising more relevant to you and your interests. To do this we collect details, such as user name, language or the country you are in when browsing.
  • to collect statistical information about how visitors use the website - this is so we can make improvements to the way the website works and to measure the success of any competitions and campaigns we may be running.

In the future we may also use cookies to fulfil contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website, however, at the moment we do not use cookies for this purpose.

Most web browsers are automatically set to accept cookies. Indeed, unless you have adjusted your browser settings to that it will refuse cookies, then cookies will be set when you access this site. by using and browsing this website, you consent to cookies being used in accordance with this cookie policy. If you do not consent then you must either disable cookies or refrain from using the website. For more information on how to manage and disable cookies, please see below.

Our Cookies

below is a list of the main cookies that are set by us when you access this site and a description of how we use them:

  • PHPSESSID (Session ID cookie) - a session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information, such as basket contents and logged in status etc.
  • Eshop_username & Eshop_password - visitor login details, but only if you have selected for our website to remember your credentials.
  • Google Analytics Cookies - cookies that only store non-personal information. They are cookies used to track a visitor's route through the website. This information is used to find at which point customers have abandoned the checkout process and is used to improve the overall usability the website. Click to read more information on Google Analytics cookies.

 

Third Party Cookies

Some cookies may be set by third parties when you visit this website. These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing, and other third parties. As these cookies are controlled by the third parties involved, please check the third-party websites for more information about these cookies and how to manage them. These third party cookies do no collect personal data from which a third party would be able to identify individual customers. We mainly use third party cookies in the form of social sharing buttons or widgets, these include:

  • Pinterest
  • Add This
  • Webstagram
  • Google +
  • Facebook
  • Tumblr
  • Wordpress

If you 'share' Sugarpuss London content through social networks, or use our web page to access our blogs, then you may be sent cookies from these third-party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how they manage them (as above).

How To Manage Cookies

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on the browser you use. We have provided further information below on how to check which browser you use and how to manage cookies. Please bear in mind that if cookies are not enabled on your computer, then your user experience will be poorer and you will not be able to add products to your shopping bag and buy them.

Checking which browser you use

If you are using a PC, go to 'Help' and select the 'About' option.

If you are using a Mac, click on the Apple menu within the browser and select the 'About' option.

Once you know which browser you are using, follow the instructions below to check if you have cookies enabled on your computer.

 

Checking PC cookies

Microsoft Internet Explorer (6, 7, 8)

  • Go to 'Tools' at the top of your browser window.
  • Select 'Internet Options'.
  • Click on the 'Privacy' tab.
  • Ensure that your privacy level is set to medium or below in order to enable our cookies.

Mozilla Firefox

  • Go to 'Tools' and select 'Options'
  • Click the 'Privacy' icon
  • Click on 'Cookies' and choose 'allow sites to set cookies'

Google Chrome

  • Go to 'Tools' and select 'Options'
  • Click 'Under the Hood' and select the 'Content Settings' button within the 'Privacy' section.
  • Choose 'Allow local data to be set'

 

Checking MAC Cookies

Safari on OSX

  • Click 'Safari' and select 'Preferences'
  • Choose 'Security' and then 'Accept Cookies'

Mozilla & Netscape on OSX

  • Click on 'Mozilla' or 'Netscape' and select 'Preferences'
  • Click 'Cookies' under 'Privacy & Security'
  • Choose 'Enable cookies for the originating website only'

Microsoft Internet Explorer on OSX

  • Click 'Explorer' and select 'Preferences'
  • Find 'Cookies' under 'Receiving Files'
  • Select 'Never Ask'

Opera

  • Click 'Menu' and select 'Settings'
  • Choose 'Preferences' and then 'Advanced'
  • Select 'Accept Cookies'

If you are not happy with the way that we use cookies then you should delete Sugarpuss London cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called 'Incognito' in Chrome, 'Private browsing' in Firefox and Safari, and 'InPrivate' in Internet Explorer etc).