Privacy Policy

Sugarpuss London is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you register to use our website we need to know your name, postal address and e-mail address. To process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require. This information takes place in a secure environment, meaning that the details you input on our payment pages are encrypted by a 256 bit SSL encryption (HTTPS), which is the same method used by banks and the US government.  Your credit card details are not stored on our site and we do not maintain a database with them in. We use PROTX - a highly respected and secure payment service - to process your payments, for more information click here.  The information we obtain allows us to process your registration, process any orders you may make and to contact you with information regarding your order. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.

Our use of cookies and other information gathering technologies

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, the performance of our website, as well as your ability to purchase products, may be affected.

Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

Updating your Details

If any of the information that you have provided to Sugarpuss London changes, for example, if you change your e-mail address, name, or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to info@sugarpusslondon.com

Your Consent

By visiting Sugarpuss London you are accepting and consenting to the practices described in this Privacy Policy as well as our Terms & Conditions.

By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times.  Continued use of our website will signify that you agree to any such changes.

Because of the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

How to contact Sugarpuss London

We welcome your views about our website and our privacy policy. If you would like to contact us with any  comments please send an e-mail to feedback@sugarpuss.com  we'd love to hear from you.