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Privacy Policy

Sugarpuss London is committed to ensuring that your privacy is protected. This privacy policy below explains how we process customer information and the procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you register to use our website we need to know your name, postal address and e-mail address. To process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require. This information takes place in a secure environment, meaning that the details you input on our payment pages are encrypted by a 256 bit SSL encryption (HTTPS), which is the same method used by banks and the US government. Your credit card details are not stored on our site and we do not maintain a database with them in. We use Sagepay, formerly known as PROTX, to process your payments, for more information click here. The information we obtain allows us to process your registration, process any orders you may make and to contact you with information regarding your order. The relevant information is then used by us to communicate with you on any matter relating to your account and the provision of the service in general.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.

Cookies and Site Statistics

Cookies are small pieces of (calorie free) information sent to your computer and stored on your hard drive. Our site uses cookies to keep track of how often you visit our site, how long you look at each page, the contents of your shopping cart, previous purchases and, in a very general sense, to deliver content specific to your interests. Most browsers are automatically set to accept cookies, however, you can usually change the settings on your browser to prevent automatic acceptance.

Sale of Business

If this business is sold or merged with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business (as a transferred asset).

Checking & Updating your Details

If you wish to check any of the details you have provided to Sugarpuss London, or any of these details changes, just sent an e-mail to info@sugarpusslondon.com. For security's sake, we make ask you to provide your existing account e-mail and/or other registered details in order to sufficiently verify you are the account holder. For this reason, all details submitted to Sugarpuss London should be kept safe, as you will be responsible for any action we take arising from someone fraudulently using your details.

Your Consent

By visiting Sugarpuss London you are accepting and consenting to the practices described in this Privacy Policy as well as our Terms & Conditions.

On our part, we promise not to sell any of your information (name, address, e-mail address or, indeed, any other personal details) to any third-party without your permission.

How to contact Sugarpuss London

We welcome your views about our website and our privacy policy. If you would like to contact us with any comments, suggestions or even complaints, then please send an e-mail to info@sugarpusslondon.com, we'd love to hear from you.

Alternatively, you can write to us at:

Sugarpuss London, Suite 36, 88-90 Hatton Garden, London, EC1N 8PN